Data protection information for customers/suppliers

Data protection information for applicants

Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our privacy policy set out below this text.

Data collection on our website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice (Impressum) of this website.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data you enter in a contact form.

Other data is collected automatically or after your consent when you visit the website by means of our IT systems. This is primarily technical data (e.g. internet browser, operating system or time of the page view). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected in order to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right at any time to obtain information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request the rectification, blocking or erasure of this data. For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time at the address given in the legal notice. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

In addition, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. For details, please refer to the privacy policy under “Right to restriction of processing”.

Analysis tools and third-party tools

When you visit our website, your surfing behaviour may be statistically evaluated. This is done primarily using cookies and so-called analysis programs. The analysis of your surfing behaviour is generally carried out anonymously; the surfing behaviour cannot be traced back to you.

You can object to this analysis or prevent it by not using certain tools. Detailed information on these tools and on your options to object can be found in the following privacy policy.

General information and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various items of personal data are collected. Personal data is data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done. We would like to point out that data transmission over the internet (e.g. when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Hosting

External hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster’s servers. This may primarily involve IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast and efficient provision of our online offering by a professional provider (Art. 6(1)(f) GDPR).

Insofar as corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TTDSG, insofar as the consent covers the storage of cookies or access to information on the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Our hoster will only process your data to the extent necessary to fulfil its performance obligations and will follow our instructions with regard to this data.

We use the following hoster:

Sixt Media

Friedrichstr. 22

70736 Fellbach

Order processing

We have concluded a data processing agreement (DPA) with the above-mentioned provider.

This is a contract required under data protection law, which ensures that the provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

Information on the responsible party

The party responsible for data processing on this website is:

ph-cleantec GmbH
Telephone: +49-711-518 0600
Email: info@ph-cleantec.de

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses or similar).

Information on data transfer to the USA and other third countries

Among other things, we use tools from companies based in the USA or other third countries that are not secure under data protection law. When these tools are active, your personal data may be transferred to and processed in these third countries.

We would like to point out that no level of data protection comparable to that in the EU can be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. intelligence services) process, evaluate and permanently store your data located on US servers for surveillance purposes. We have no influence over these processing activities.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. An informal notification by email to us is sufficient for this purpose. The lawfulness of the data processing carried out up to the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

If data processing is carried out on the basis of Art. 6(1)(e) or (f) GDPR, you have the right at any time to object, on grounds relating to your particular situation, to the processing of your personal data; this also applies to profiling based on these provisions. You can find the respective legal basis on which processing is based in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims (objection under Art. 21(1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is connected with such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes (objection under Art. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged breach. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedy. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Service/Anschriften/anschriften_node.html (Germany) and https://www.dsb.gv.at/ueber-die-website/kontakt.html (Austria).

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place where it is technically feasible.

SSL / TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted payment transactions (applies only once the web shop goes live)

If, after concluding a contract subject to a charge, there is an obligation to transmit your payment data to us (e.g. account number in the case of a direct debit authorisation), this data is required for payment processing. Payment transactions via the common means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. In the case of encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Information, blocking, erasure and rectification

Within the framework of the applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, where applicable, a right to rectification, blocking or erasure of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the legal notice.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. For this purpose, you can contact us at any time at the address given in the legal notice. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is carried out unlawfully, you can request the restriction of data processing instead of erasure.
If we no longer need your personal data but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
If you have lodged an objection under Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been established whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or on grounds of an important public interest of the European Union or a member state.

Objection to advertising emails

The use of contact data published within the framework of the legal notice obligation to send advertising and information material not expressly requested is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example by spam emails.

Data collection on our website

Cookies

The internet pages partly use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offering more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions you have requested (e.g. shopping cart function) are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are dealt with separately in this privacy policy.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

browser type and browser version
operating system used
referrer URL
host name of the accessing computer
time of the server request
IP address

This data is not merged with other data sources. This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – for this purpose, the server log files must be recorded.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent. The processing of the data entered in the contact form is therefore carried out exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time. An informal notification by email to us is sufficient for this purpose. The lawfulness of the data processing operations carried out up to the revocation remains unaffected by the revocation. The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your enquiry has been dealt with). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Enquiry by email, telephone or fax

If you contact us by email, telephone or fax, your enquiry, including all resulting personal data (name, enquiry), will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR insofar as your enquiry is connected with the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6(1)(a) GDPR) and/or on our legitimate interests (Art. 6(1)(f) GDPR), since we have a legitimate interest in the effective handling of enquiries addressed to us.

The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been dealt with). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Registration on this website (applies only once the web shop goes live)

You can register on our website to use additional functions on the site. We only use the data entered for this purpose for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will reject the registration.

For important changes, such as to the scope of the offer or in the case of technically necessary changes, we use the email address provided during registration to inform you in this way.

The processing of the data entered during registration is carried out on the basis of your consent (Art. 6(1)(a) GDPR). You can revoke consent you have given at any time. An informal notification by email to us is sufficient for this purpose. The lawfulness of the data processing already carried out remains unaffected by the revocation.

The data collected during registration is stored by us for as long as you are registered on our website and is subsequently deleted. Statutory retention periods remain unaffected.

Processing of data (customer and contract data)

We collect, process and use personal data only insofar as it is necessary for the establishment, content structuring or amendment of the legal relationship (master data). This is carried out on the basis of Art. 6(1)(b) GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data on the use of our internet pages (usage data) only insofar as this is necessary to enable the user to use the service or to bill for it.

The customer data collected is deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data transfer upon conclusion of a contract for online shops, retailers and shipment of goods

We only transfer personal data to third parties if this is necessary within the framework of contract processing, for example to the company entrusted with the delivery of the goods or the credit institution commissioned with payment processing. Any further transfer of the data does not take place or only takes place if you have expressly consented to the transfer. We do not pass on your data to third parties without express consent, for example for advertising purposes.

The basis for the data processing is Art. 6(1)(b) GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Data transfer upon conclusion of a contract for services and digital content

We only transfer personal data to third parties if this is necessary within the framework of contract processing, for example to the credit institution commissioned with payment processing. Any further transfer of the data does not take place or only takes place if you have expressly consented to the transfer. We do not pass on your data to third parties without express consent, for example for advertising purposes. The basis for the data processing is Art. 6(1)(b) GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Registration with Facebook Connect

Instead of registering directly on our website, you can register with Facebook Connect. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

If you decide to register with Facebook Connect and click the “Login with Facebook”/”Connect with Facebook” button, you will be automatically redirected to the Facebook platform. There you can log in with your usage data. This links your Facebook profile to our website or our services. Through this link, we gain access to your data stored with Facebook. This is primarily:

Facebook name
Facebook profile and cover picture
Facebook cover picture
email address stored with Facebook
Facebook ID
Facebook friend lists
Facebook Likes
Birthday
Gender
Country
Language

This data is used to set up, provide and personalise your account.

Registration with Facebook Connect and the associated data processing operations are carried out on the basis of your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time with effect for the future.

You can find further information in the Facebook terms of use and the Facebook privacy policy. You can find these at: https://de-de.facebook.com/about/privacy/ and
https://de-de.facebook.com/legal/terms/.

Plugins and tools

Google Web Fonts

For the uniform display of fonts, this page uses so-called web fonts provided by Google. The Google Fonts are installed locally. No connection to Google’s servers takes place in the process.

Google Maps

This page uses the map service Google Maps via an API. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to store your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this page has no influence over this data transfer.

The use of Google Maps is in the interest of an appealing presentation of our online offerings and of making the places we indicate on the website easy to find. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

You can find more information on the handling of user data in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Adobe Fonts

To display certain fonts uniformly, our website uses web fonts from Adobe. The provider is Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe).

When you access our pages, your browser loads the required fonts directly from Adobe in order to display them correctly on your terminal device. In doing so, your browser establishes a connection to Adobe’s servers in the USA. As a result, Adobe becomes aware that our website was accessed via your IP address. According to Adobe, no cookies are stored when the fonts are provided.

Adobe holds a certification under the EU-US Privacy Shield. The Privacy Shield is an agreement between the United States of America and the European Union that is intended to ensure compliance with European data protection standards. You can find more information at: https://www.adobe.com/de/privacy/eudatatransfers.html.

The use of Adobe Fonts is necessary to ensure a uniform typeface on our website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

You can obtain more information on Adobe Fonts at:
https://www.adobe.com/de/privacy/policies/adobe-fonts.html.

You can find Adobe’s privacy policy at: https://www.adobe.com/de/privacy/policy.html

YouTube with extended data protection

Our website uses plugins from the YouTube website. The operator of the pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in extended data protection mode. According to YouTube, this mode means that YouTube does not store any information about the visitors to this website before they watch the video. However, the extended data protection mode does not necessarily rule out the passing on of data to YouTube partners. Thus YouTube – regardless of whether you watch a video – establishes a connection to the Google DoubleClick network.

As soon as you start a YouTube video on our website, a connection to YouTube’s servers is established. The YouTube server is thereby informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, after starting a video, YouTube can store various cookies on your terminal device. With the help of these cookies, YouTube can obtain information about visitors to our website. This information is used, among other things, to record video statistics, to improve user-friendliness and to prevent fraud attempts. The cookies remain on your terminal device until you delete them.

Where applicable, further data processing operations may be triggered after starting a YouTube video, over which we have no influence.

The use of YouTube is in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

You can find further information on data protection at YouTube in their privacy policy at: https://policies.google.com/privacy?hl=de.

Google DoubleClick

This website uses functions of Google DoubleClick. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter “DoubleClick”).

DoubleClick is used to display interest-based advertisements to you throughout the entire Google advertising network. With the help of DoubleClick, the advertisements can be tailored specifically to the interests of the respective viewer. In this way, our advertising can be displayed, for example, in Google search results or in advertising banners connected with DoubleClick.

In order to be able to display advertising relevant to users’ interests, DoubleClick must recognise the respective

viewer and assign to them the websites they have visited, clicks and other information on their user behaviour. For this purpose, DoubleClick uses cookies or comparable recognition technologies (e.g. device fingerprinting). The information collected is combined into a pseudonymous user profile in order to display interest-based advertising to the user concerned.

The use of Google DoubleClick is in the interest of targeted advertising measures. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Insofar as corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR; the consent can be revoked at any time.

You can find further information on options to object to the advertisements displayed by Google at the following links:

https://policies.google.com/technologies/ads and

https://adssettings.google.com/authenticated.

Social media

Facebook plugins (Like & Share button)

Plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages. You can recognise the Facebook plugins by the Facebook logo or the “Like button” on our page. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/?locale=de_DE.

When you visit our pages, a direct connection between your browser and the Facebook server is established via the plugin. Facebook thereby receives the information that you have visited our page with your IP address. If you click the Facebook “Like button” while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to assign the visit to our pages to your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. You can find further information on this in Facebook’s privacy policy at: https://de-de.facebook.com/privacy/explanation.

If you do not want Facebook to be able to assign the visit to our pages to your Facebook user account, please log out of your Facebook user account. The use of the Facebook plugins is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the greatest possible visibility on social media.

LinkedIn plugin

This website uses functions of the LinkedIn network. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

Each time a page of this website that contains LinkedIn functions is accessed, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited this website with your IP address. If you click the LinkedIn “Recommend button” and are logged into your LinkedIn account, LinkedIn is able to assign your visit to this website to you and your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by LinkedIn.

The use of the LinkedIn plugin is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the greatest possible visibility on social media. Insofar as corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR; the consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here: https://www.linkedin.com/help/linkedin/answer/62538/datenubertragung-aus-der-eu-dem-ewr-und-derschweiz?lang=de

You can find further information on this in LinkedIn’s privacy policy at: https://www.linkedin.com/legal/privacy-policy.

Analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of this analysis tool are carried out on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its web offering and its advertising.

IP anonymisation

We have activated the IP anonymisation function on this website. As a result, your IP address is truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with further services associated with website use and internet use. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other Google data.

Browser plugin

You can prevent the storage of cookies by means of a corresponding setting of your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and relating to your use of the website (incl. your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data on future visits to this website: Disable Google Analytics.

You can find more information on the handling of user data with Google Analytics in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic characteristics in Google Analytics

This website uses the “demographic characteristics” function of Google Analytics. This makes it possible to generate reports that contain statements about the age, gender and interests of the site visitors. This data originates from interest-based advertising by Google as well as from visitor data from third-party providers. This data cannot be assigned to any specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown under the “Objection to data collection” section.

Storage period

Data stored by Google at user and event level that is linked to cookies, user identifiers (e.g. User ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymised or deleted after 14 months. You can find details on this at the following link:
https://support.google.com/analytics/answer/7667196?hl=de

Google Analytics Remarketing

Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

This function makes it possible to link the advertising target groups created with Google Analytics Remarketing with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalised advertising messages that have been tailored to you depending on your previous usage and surfing behaviour on one terminal device (e.g. mobile phone) can also be displayed on another of your terminal devices (e.g. tablet or PC).

If you have given corresponding consent, Google will link your web and app browsing history to your Google account for this purpose. In this way, the same personalised advertising messages can be delivered on every terminal device on which you log in with your Google account.

To support this function, Google Analytics collects google-authenticated IDs of users that are temporarily linked to our Google Analytics data in order to define and create target groups for cross-device ad advertising.

You can permanently object to cross-device remarketing/targeting by deactivating personalised advertising; to do so, follow this link: https://adssettings.google.com/.

The compilation of the collected data in your Google account is carried out exclusively on the basis of your consent, which you can give or revoke with Google (Art. 6(1)(a) GDPR). For data collection operations that are not merged in your Google account (e.g. because you do not have a Google account or have objected to the merging), the collection of the data is based on Art. 6(1)(f) GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymised analysis of website visitors for advertising purposes.

You can find further information and the data protection provisions in Google’s privacy policy at: https://policies.google.com/technologies/ads?hl=de.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Within the framework of Google AdWords, we use so-called conversion tracking. When you click on an ad placed by Google, a cookie for conversion tracking is set. Cookies are small text files that the internet browser stores on the user’s computer. These cookies lose their validity after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the ad and was redirected to this page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked via the websites of AdWords customers. The information obtained with the help of the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page provided with a conversion tracking tag. However, they receive no information with which users can be personally identified. If you do not wish to take part in the tracking, you can object to this use by easily deactivating the Google conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics.

The storage of “conversion cookies” and the use of this tracking tool are carried out on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its web offering and its advertising.

You can find more information on Google AdWords and Google Conversion Tracking in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Leadinfo

We use the lead generation service of Leadinfo B.V., Rotterdam, Netherlands. This recognises visits by companies to our website on the basis of IP addresses and shows us publicly available information such as company names or addresses.

In addition, Leadinfo sets two first-party cookies to evaluate user behaviour on our website and processes domains from form entries (e.g. “leadinfo.com”) in order to correlate IP addresses with companies and to improve the services. The IP address is not stored after use.

All information is processed in European data centres, which are certified in accordance with relevant data governance and information security standards such as ISO/IEC 2700x and the BSI C5.

You can find further information at www.leadinfo.com. On this page: www.leadinfo.com/en/opt-out you have an opt-out option. In the event of an opt-out, your data will no longer be collected by Leadinfo.

Newsletter

If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you consent to receiving the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered in the newsletter registration form is carried out exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You can revoke the consent given to the storage of the data, the email address and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The lawfulness of the data processing operations already carried out remains unaffected by the revocation.

The data you deposit with us for the purpose of receiving the newsletter is stored by us until you unsubscribe from the newsletter and is deleted after you cancel the newsletter. Data stored with us for other purposes remains unaffected by this.

Own services

Job applications

We offer you the opportunity to apply to us (e.g. by email, by post or via an online application form). In the following, we inform you about the scope, purpose and use of the personal data collected from you within the framework of the application process. We assure you that the collection, processing and use of your data is carried out in accordance with applicable data protection law and all other statutory provisions and that your data is treated strictly confidentially.

Scope and purpose of data collection

If you send us an application, we process your associated personal data (e.g. contact and communication data, application documents, notes taken during job interviews, etc.), insofar as this is necessary for the decision on the establishment of an employment relationship. The legal basis for this is Section 26 BDSG-new under German law (initiation of an employment relationship), Art. 6(1)(b) GDPR (general contract initiation) and – insofar as you have given consent – Art. 6(1)(a) GDPR. The consent can be revoked at any time. Within our company, your personal data is only passed on to persons who are involved in processing your application.

If the application is successful, the data you submit is stored in our data processing systems on the basis of Section 26 BDSG-new and Art. 6(1)(b) GDPR for the purpose of carrying out the employment relationship.

Retention period of the data

If we cannot make you a job offer, you reject a job offer, withdraw your application, revoke your consent to data processing or request us to delete the data, the data you have transmitted, including any remaining physical application documents, will be stored or retained for a maximum of 6 months after completion of the application procedure (retention period) in order to be able to trace the details of the application process in the event of discrepancies (Art. 6(1)(f) GDPR).

YOU CAN OBJECT TO THIS STORAGE IF YOU HAVE LEGITIMATE INTERESTS THAT OUTWEIGH OUR INTERESTS.

After the retention period has expired, the data is deleted, provided that there is no statutory retention obligation or other legal ground for further storage. If it is apparent that the retention of your data will be necessary after the retention period has expired (e.g. due to an impending or pending legal dispute), deletion only takes place once the data has become irrelevant. Other statutory retention obligations remain unaffected.

Payment providers and resellers (applies only once a web shop goes live)

PayPal

On our website we offer, among other things, payment via PayPal. The provider of this payment service is PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).

If you select payment via PayPal, the payment data you enter is transmitted to PayPal.

The transmission of your data to PayPal is carried out on the basis of Art. 6(1)(a) GDPR (consent) and Art. 6(1)(b) GDPR (processing for the fulfilment of a contract). You have the option of revoking your consent to data processing at any time. A revocation has no effect on the validity of data processing operations that took place in the past.

Klarna

On our website we offer, among other things, payment with the services of Klarna. The provider is Klarna AB, Sveavagen 46, 111 34 Stockholm, Sweden (hereinafter “Klarna”).

Klarna offers various payment options (e.g. instalment purchase). If you decide to pay with Klarna (Klarna checkout solution), Klarna will collect various personal data from you. You can read details on this in Klarna’s privacy policy at the following link: https://www.klarna.com/de/datenschutz/.

Klarna uses cookies to optimise the use of the Klarna checkout solution. The optimisation of the checkout solution constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Cookies are small text files that are stored on your terminal device and do not cause any damage. They remain on your terminal device until you delete them. You can find details on the use of Klarna cookies at the following link:
https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.

The transmission of your data to Klarna is carried out on the basis of Art. 6(1)(a) GDPR (consent) and Art. 6(1)(b) GDPR (processing for the fulfilment of a contract). You have the option of revoking your consent to data processing at any time. A revocation has no effect on the validity of data processing operations that took place in the past.

Instant bank transfer (Sofortueberweisung)

On our website we offer, among other things, payment by “Sofortueberweisung” (instant bank transfer). The provider of this payment service is Sofort GmbH, Theresienhoehe 12, 80339 Munich (hereinafter “Sofort GmbH”).

With the help of the “Sofortueberweisung” procedure, we receive a payment confirmation from Sofort GmbH in real time and can begin fulfilling our obligations without delay.

If you have chosen the “Sofortueberweisung” payment method, you transmit the PIN and a valid TAN to Sofort GmbH, with which it can log into your online banking account. After logging in, Sofort GmbH automatically checks your account balance and carries out the transfer to us with the help of the TAN you transmit. It then transmits a transaction confirmation to us without delay. After logging in, your transactions, the credit limit of the overdraft facility and the existence of other accounts and their balances are also checked automatically.

In addition to the PIN and the TAN, the payment data you enter and data on your person are also transmitted to Sofort GmbH. The data on your person is your first and last name, address, telephone number(s), email address, IP address and, where applicable, further data required for payment processing. The transmission of this data is necessary in order to establish your identity beyond doubt and to prevent attempts at fraud.

The transmission of your data to Sofort GmbH is carried out on the basis of Art. 6(1)(a) GDPR (consent) and Art. 6(1)(b) GDPR (processing for the fulfilment of a contract). You have the option of revoking your consent to data processing at any time. A revocation has no effect on the validity of data processing operations that took place in the past.

You can find details on payment by instant bank transfer at the following links: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

Paydirekt

On our website we offer, among other things, payment by Paydirekt. The provider of this payment service is Paydirekt GmbH, Hamburger Allee 26-28, 60486 Frankfurt am Main, Germany (hereinafter “Paydirekt”).

If you carry out payment by Paydirekt, Paydirekt collects various transaction data and forwards it to the bank with which you are registered with Paydirekt. In addition to the data required for the payment, Paydirekt may collect further data within the framework of transaction processing, such as the delivery address or individual items in the shopping cart.

Paydirekt then authenticates the transaction with the help of the authentication procedure deposited with the bank for this purpose. The payment amount is then transferred from your account to our account. Neither we nor third parties have access to your account data.

You can find details on payment with Paydirekt in Paydirekt’s terms and conditions and privacy policy at: https://www.paydirekt.de/agb/index.html.

Our social media presence

Data processing by social networks

We maintain publicly accessible profiles on social networks. You can find the social networks used by us individually below.

Social networks such as Facebook, Google+ etc. can generally analyse your user behaviour comprehensively when you visit their website or a website with integrated social media content (e.g. Like buttons or advertising banners). Visiting our social media presences triggers numerous processing operations relevant to data protection. In detail:

If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may under certain circumstances also be collected if you are not logged in or do not have an account with the respective social media portal. In this case, this data collection takes place, for example, via cookies that are stored on your terminal device or by recording your IP address.

With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you inside and outside the respective social media presence. If you have an account with the respective social network, interest-based advertising can be displayed on all devices on which you are logged in or were logged in.

Please also note that we cannot trace all processing operations on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. You can find details on this in the terms of use and privacy policies of the respective social media portals.

Legal basis
Our social media presence is intended to ensure the most comprehensive presence possible on the internet. This is a legitimate interest within the meaning of Art. 6(1)(f) GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which are to be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6(1)(a) GDPR).

Controller and assertion of rights
If you visit one of our social media presences (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. You can in principle assert your rights (information, rectification, erasure, restriction of processing, data portability and complaint) both vis-a-vis us and vis-a-vis the operator of the respective social media portal (e.g. vis-a-vis Facebook).

Please note that, despite the joint responsibility with the social media portal operators, we do not have full influence over the data processing operations of the social media portals. Our options are largely governed by the company policy of the respective provider.

Storage period
The data collected directly by us via the social media presence is deleted from our systems as soon as the purpose for its storage no longer applies, you request us to delete it, revoke your consent to storage or the purpose for the data storage no longer applies. Stored cookies remain on your terminal device until you delete them. Mandatory statutory provisions – in particular retention periods – remain unaffected.

We have no influence over the storage period of your data that is stored by the operators of the social networks for their own purposes. For details on this, please inform yourself directly with the operators of the social networks (e.g. in their privacy policy, see below).

Social networks in detail

Facebook

We have a profile on Facebook. The provider is Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. Facebook holds a certification under the EU-US Privacy Shield.

We have concluded an agreement on joint processing (Controller Addendum) with Facebook. This agreement determines which data processing operations we or Facebook are responsible for when you visit our Facebook page. You can view this agreement at the following link: https://www.facebook.com/legal/terms/page_controller_addendum.

You can adjust your advertising settings independently in your user account. To do so, click on the following link and log in:https://www.facebook.com/settings?tab=ads.

For details, please refer to Facebook’s privacy policy: https://www.facebook.com/about/privacy/.

Facebook fan page insights – information for our Facebook fan page users

Facebook Ireland Ltd (“Facebook”) provides us as the Facebook fan page operator with so-called “Facebook Insights” (“Insights”). The Insights are various statistics that give us information about the use of our Facebook fan page. You can find detailed information on this and on which data processing takes place at
https://www.facebook.com/business/a/page/page-insights and
https://www.facebook.com/legal/terms/information_about_page_insights_data

Facebook fan page insights can be based on personal data that has been collected in connection with a visit or an interaction by persons on or with our Facebook fan page and its content, so that personal data can also be processed by Facebook when you visit our Facebook site. You can find the essential information of the agreement concluded between us and Facebook within the meaning of Article 26 of the General Data Protection Regulation there: https://www.facebook.com/legal/terms/page_controller_addendum

Jointly responsible for the processing The parties jointly responsible for Facebook fan page insights are

Facebook Ireland Ltd.
4 Grand Canal Square
Grand Canal Harbour
Dublin 2, Ireland
https://www.facebook.com/help/contact/2061665240770586
https://www.facebook.com/help/contact/540977946302970

and

ph-cleantec GmbH
Tulpenstr. 50
71394 Kernen i.R.
Tel. +49-711-518 0600
Fax: +49-711-518 0994
Email: info@ph-cleantec.de

In doing so, Facebook Ireland primarily fulfils:

the information obligations under Articles 12, 13 GDPR, as well as
the obligations under Articles 15 to 21 GDPR, so the data subject rights can be asserted vis-a-vis Facebook Ireland, and
the obligations under Articles 33 and 34 GDPR.

Of course, you can also assert your rights vis-a-vis us.

In accordance with Article 32 GDPR, Facebook Ireland takes appropriate technical and organisational measures to ensure the security of the processing by means of Facebook fan page insights.

For the legal basis and purposes of the processing on the part of Facebook Ireland, please refer to the information provided there: https://www.facebook.com/about/privacy/legal_bases and

https://www.facebook.com/policy.php

We process the Facebook fan page insights data on the basis of our legitimate interest in evaluating the activities on our fan page and our marketing measures there (advertisements, campaigns, postings); Article 6(1)(1)(f) GDPR.

Further information: data protection: Facebook fan pages and insights – here are the answers

You are not legally obliged to provide your personal data. However, the provision may be necessary for the conclusion of a contract or for functions of the Facebook fan page. In the event of non-provision, a contract or a function on the Facebook fan page may therefore not be offered.

The rights of data subjects arise in particular from Articles 15 to 23 and Article 77 of the General Data Protection Regulation as well as from Sections 32 to 37 of the Federal Data Protection Act.

With regard to your personal data, you have the right to

information, Article 15 of the General Data Protection Regulation
rectification, Article 16 of the General Data Protection Regulation
erasure, Article 17 of the General Data Protection Regulation
restriction of processing, Article 18 of the General Data Protection Regulation and
portability, Article 20 of the General Data Protection Regulation.

You furthermore have the right to raise, against the processing of personal data,

an objection, Article 21 of the General Data Protection Regulation

see further information separately below.

If you have given consent to the processing of personal data, you have the right of

revocation, Article 7 of the General Data Protection Regulation

with effect for the future.

Please address all enquiries, requests and notifications to Facebook Ireland or to us, see above.

If you are of the opinion that the processing of the personal data concerning you infringes data protection law, you always have the

right to lodge a complaint

with the competent supervisory authority, cf. Article 77 of the General Data Protection Regulation. Without prejudice to any other administrative or judicial remedy, you have this right to lodge a complaint with a supervisory authority, in particular in the member state of your residence, your place of work or the place of the alleged infringement, if you are of the opinion that the processing of the personal data concerning you infringes the General Data Protection Regulation. The supervisory authority responsible for Facebook Ireland is the Irish Data Protection Commission (https://www.dataprotection.ie/) the authority responsible for us is the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia, Kavalleriestrasse 2-4, 40213 Duesseldorf.

INFORMATION ABOUT YOUR RIGHT TO OBJECT UNDER ARTICLE 21 GDPR

You have the right, on grounds relating to your particular situation, to object at any time to the processing of personal data concerning you that is carried out on the basis of Article 6(1)(1)(f) of the General Data Protection Regulation (data processing on the basis of a balancing of interests).

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

In individual cases, we process personal data in order to conduct direct marketing. If this is the case with you, you have the right to object at any time to the processing of data concerning you for the purpose of such advertising.

If you object to the processing for the purposes of direct marketing, we will no longer process your personal data for these purposes.

The objection can be made without any particular form.

Privacy Policy